About Us

Jac’s Pack is locally owned and operated by Jaclyn and Matt. We offer private solo dog walking, at home drop-in visits and overnight pet sitting services in Newmarket and Aurora, ON. We prioritize building a meaningful bond with your pet to ensure their well-being, safety and enjoyment during their walks and visits.

We have experience walking and caring for +100 dogs and while we work with all breeds and temperaments, we specialize in working with dogs who are reactive, who pull on walks and who may not get along with other animals. We cater our services to your pet’s specific needs (i.e. age, temperament, medication, and level of socialization.) to ensure they love their walks and feel enriched and tired from their outdoor adventures.

We offer drop-in services for cats while you are away on vacation or extended periods of time. We ensure your cat has time to socialize, is properly fed and is healthy to provide you with peace of mind.

As a registered business, integrity, trust and reliability are the foundation of our operation:

  • We are pet first aid certified through DogSafe and St.John’s Ambulance.

  • We are insured and bonded through Acera PROfur Insurance.

  • Jaclyn holds a diploma in Canine Behaviour Science and Technology from Companion Animal Sciences Institute (with a mastery distinction).

Booking walks with us is easy. Through the Time to Pet software and mobile application, you will be able to schedule visits, manage your account, choose your payment options and communicate with us directly. Additionally, you will receive personalized reports after each walk/visit that include high quality pictures, GPS tracking and information on what your pet did or didn’t do during our time together.

  • "Super responsive and flexible and most importantly our dog is living his best life so you know they take good care of him."

  • "I trust her fully to take care of my dog & my home. It makes such a difference to have a trust-worthy person to call on for help with our furry-family members ☺️ 10 out of 10 would recommend!"

  • "Matt and Jac have been so supportive and helpful with walking, doing medication when we cannot be around and staying with them if we are gone. We are so thankful for them and they are truly amazing with our babies. "

  • "She is absolutely incredible and I trust her like I do my own family. I have been utilizing her services weekly for almost 2 years now and I honestly can't imagine our lives without her."

  • "She genuinely cares about every dog she walks and treats them with such patience and love. My dog, Reggie, absolutely adores her—he eagerly waits by the door when he knows it’s time for his walk with her!"

  • "Matt is our primary walker ... can't say enough good things...he is prompt, good to our dogs and takes them out for great walks around the neighbourhood. Highly recommend for regular walks and for vacation pet sitting."

  • "I was so pleased with the constant updates and photos that were sent to my phone each time a visit happened. My cat was very calm and happy when I arrived back, unlike other times when he was stressed from the pet sitter. This pet sitting service is extremely personable and friendly."